When will the new date be announced?
We are working with all relevant agencies to establish a new date as soon as possible. This will be communicated as soon as it is confirmed directly via email and through all social media channels. You can stay up-to-date on Facebook and Twitter.
I’m not sure if I’ll be able to race on the new date, what can I do?
Once the new date is confirmed for the Derby 10K, all runners will have the option to apply for a refund if they cannot make this date.
I received my original race pack even though the race isn’t going ahead on 29th March, what shall I do with it?
All race packs started being distributed before the race postponement was confirmed. We ask all runners to store their packs safely as these will be used for the postponed date. If you are not able to race on the postponed date there will be dedicated return points put in place to help us re-use packs and reduce our environmental impact.
I’ve received my 10K pack but not any fun run entries, what do I do?
Fun run entries are not distributed by post and will be available for collection in the week leading up to the new race date.
I entered the race as a late entrant (after 10.00am on 28th February), will I receive my pack?
Late entries are not distributed in the post so your pack will be available for collection in the week leading up to the new race date.
I’ve lost my race pack, what can I do?
We will be hosting re-registration points in the week leading up to the new race date. We will replace race numbers free of charge but unfortunately will not be able to replace any lost T-shirts due to limited stock.
I have received my race pack and want to change my T-shirt, will this be possible?
Once we have a new date announced we will pick up on all other race related queries including T-shirt sizes, estimated running times, wave numbers etc. We will be more than happy to answer these questions but at this time cannot give them our full attention.
If you have any further queries please contact us via email@example.com and we will respond as soon as possible.